UO Second Age

i posted that for my brother. He forgot he had a space in the name. Thats what your get for assuming a 30 yo man is smart enough to remember a user name

Yep, when i try and type in the password it says wrong account info. The password that i use works so im sure its the right account.

I logged into my account today and my char is missing in there anything that can be done to get it back?